Privacy Policy
This policy explains how AITOC (“we”, “us”) collects and uses personal data when you use our website aitoc.io and related services. We process data in line with the UK GDPR, the EU GDPR where applicable, and applicable local law.
1. Who we are
AITOC provides automation consulting and delivery services to businesses. For contact details and legal representation, see our Legal notice.
2. Data we collect
Depending on how you interact with us, we may process:
- Website & technical data: IP address, browser type, device type, pages viewed, and similar logs — typically in aggregated or pseudonymous form.
- Contact & enquiry data: name, email, company, and message content when you email us or submit a form.
- Booking & call data: information you provide when scheduling an assessment or call through our third-party booking tools.
- Consent records: your cookie preferences stored locally in your browser (see our Cookie Policy).
3. Purposes and legal bases
We process personal data to:
- Operate and secure the website (legitimate interests / contract where relevant).
- Respond to enquiries and deliver our services (contract / pre-contract steps).
- Comply with legal obligations (legal obligation).
- Where required, analytics or marketing with your consent (you can withdraw consent at any time).
4. Cookies and similar technologies
We use strictly necessary cookies for core functionality. Optional analytics or marketing technologies are only activated if you consent via our cookie banner. Details are in our Cookie Policy.
5. Recipients and transfers
We use reputable infrastructure and service providers (e.g. hosting, email, scheduling, analytics if consented). Some may process data outside the UK/EEA; where we transfer data, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions, as required by law.
6. Retention
We keep data only as long as needed for the purposes above, including legal, accounting, or dispute resolution requirements, then delete or anonymise it.
7. Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict, or port your data, object to certain processing, and withdraw consent where processing is consent-based. You may also lodge a complaint with a supervisory authority.
To exercise your rights, contact us at hello@aitoc.io.
8. Children
Our services are aimed at businesses. We do not knowingly collect data from children under 16.
9. Changes
We may update this policy from time to time. The “Last updated” date at the top will change; material changes may be highlighted on the site.